Privacy policy

Stageflow is a trading name of Lemon and Lime Homes Ltd.

Stageflow is committed to transparency, ensuring that your privacy is protected and that your data is used and retained fairly, transparently and in accordance with the General Data Protection Regulations (GDPR) in force from 25th May 2018.

What information do we collect about you?

  • Contact information including name, surname, email address, phone numbers, addresses, company information
  • Details relating to the transaction you have with us

What information do we collect that you provide us?

  • Information that you provide us
  • Client property details including prior listing guide price, listing data, offer dates, costings and other data

How is your information stored online?

All data input is stored under the Microsoft Azure Cloud which is maintained by our third party data processor Magnifica Technologies Ltd in conformance with their privacy policy. The app is served over a secure connection https/SSL.

Stageflow does not sell your personal data or other information to any third-party.

How long do we keep your information?

Stageflow will retain personal information for the duration of the transaction with our service. When closing an account, all user account data will be removed within 1 month of closure. Property data which has been input into our app will not be removed on cancellation of the service, but there will be no link to any user account data.

Who will your information be shared with?

We will never share individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your subscription to our service.

How do we use the data you enter into Stageflow?

The Stageflow tool relies on live data to produce reports which track the impact of home staging services. A user enters anonymised client data into Stageflow solely for purposes relating to the output reports. Individual user data can only be accessed by the user responsible for the data except for administration purposes.

Your account

We require you to register and create an account in order to use the service. To create an account, you must complete an online registration form choosing a user ID and password. You are responsible for all information that you upload to the app.


All payments are handled and processed for any user of the app by our third party payment processor. You authorise our payment processor, Stripe, to charge you for the service using your payment method. We do not store and payment details, including credit card details. These details are stored with our third party payment processor in conformance with their policy.

We typically invoice monthly for our service. Within the account section of the app you can download the invoices relating to the monthly payments.

All services are prepaid and are non-refundable.


While we take reasonable measures to safeguard your content in the cloud, you are solely responsible for maintaining a backup of data in a different location should there be any issues with loss or destruction of your data stored using our app.

We cannot control the security of the platform you choose to operate the app on. For example computer, mobile app or tablet and we do not have control over any unauthorized access to these devices without consent.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Find out more about cookies and how we use them.

Website Privacy

Stageflow is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Stageflow may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th June 2020.

Your rights

You have the right to request from us:

  • Whether personal data is being processed
  • The purpose of the processing
  • What information we store
  • How long it will be stored
  • That we update your information on our system

You can request this information at no charge by emailing Stageflow will provide you with the requested information within one month of your request.

Service Updates

We reserve the right to make necessary updates, changes or enhancements to the functionality, feature and service at any time.


We reserve the right, without notice, in our sole discretion to suspend or terminate your access to the service at any time resulting in you no longer having access to the content that is stored within the app.We reserve the right, without notice, in our sole discretion to suspend or terminate your access to the service at any time resulting in you no longer having access to the content that is stored within the app.

Following the termination, you may request access to your content, which we will make available, providing you make a request to us in writing within 14 days following termination.

If you have any questions about this privacy policy please contact us: